The eSerbisyo Web Portal (“eSerbisyo”), established and administered by the Land Registration Authority (“LRA”), provides its service to you subject to the following Terms and Conditions, which may be updated by us from time to time without notice to you. By accessing and using our website, you agree to comply with and be legally bound by the Terms and Conditions hereof. In addition, when using third party Internet services, you and the Service Provider shall be subject to any posted guidelines or rules applicable to such services. All such guidelines or rules are hereby incorporated by reference into the Terms and Conditions.
The term “eSerbisyo” refers to the eSerbisyo Web Portal and the term “you” refers to any user of our site.
eSerbisyo is a web based application that allows clients to request for a Certified True Copy (“CTC”) of a title through the web portal. You understand and agree that these services may include certain communications from eSerbisyo, such as service announcements and advertisements, administrative messages and news updates, and that these communications are considered part of eSerbisyo membership and you will not be able to opt out of receiving them.
Unless explicitly stated otherwise, any new features that augment or enhance the current eSerbisyo shall be subject to the herein Terms and Conditions. LRA does not warrant nor represent nor assume any responsibility as to the timeliness, accuracy, reliability, deletion and misdelivery of information available on or through eSerbisyo, or failure to store any user communications or personalization settings. LRA also does not warrant that eSerbisyo will be error-free, free of viruses, or other harmful components or defects. You are responsible for obtaining access to eSerbisyo, and that access may involve third-party fees (such as internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access eSerbisyo.
You agree to: (a) provide true, accurate, current, and complete information about yourself or your company as prompted by the online member/employer USER ID registration, and (b) maintain and promptly update your registration information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or the LRA has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, LRA has the right to suspend or terminate your account and refuse any and all current or future use of eSerbisyo (or any portion thereof).
A Password and User ID shall be required when accessing your eSerbisyo account. You are responsible for ensuring that your Password and User ID are secured and that your eSerbisyo account cannot be accessed by unauthorized persons. You are solely responsible for any loss due or other fraudulent activities associated with the sharing of your Password and User ID to a third person, and LRA shall be held free from any liability arising from access or use of the account by a third person, whether such access or use of the third person was with or without authority granted by you as the holder of the account. LRA shall automatically block or disable access to the account in case a wrong password is entered after a given set of tries.
Your access to eSerbisyo and the use of your eSerbisyo account is subject to the following restrictions:
Third party content from member agencies may appear on or may be accessible via links from eSerbisyo. LRA is not responsible for and assumes no liability for their contents or for any loss arising from access to these websites. Use of the hyperlinks and access to such linked websites are entirely at your own risk. Information and opinions in the third party content are neither endorsed by LRA nor does it necessarily reflect LRA's beliefs.
You must comply with all applicable laws regarding the proper use of eSerbisyo as a website on the internet. Your unauthorized use of eSerbisyo or unauthorized, improper or fraudulent use of your account shall subject you or any third party to a claim for damages, and/or criminal liability in accordance with applicable laws, including but not limited to the following provisions of law:
The information and services offered by eSerbisyo may contain bugs, errors, problems or other limitations. To the maximum extent permitted by applicable laws, in no case shall LRA be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, damages for loss of business or personal profits, business or personal interruption, loss of business or personal information, or any other pecuniary loss) arising out of the use or inability to use eSerbisyo.
The organization respects and values your data privacy rights and makes sure that all personal data collected from you, our clients and customers, are processed in adherence to the general principles of transparency, legitimate purpose, and proportionality.
Subject to the requirements, conditions and exemptions under the Data Privacy Laws, you are entitled to the following rights:
Scope and Limitations
All personnel of this organization, regardless of the type of employment or contractual arrangement, must comply with the terms set out in this Privacy Manual.
Collection, Use, Storage, Access and Disclosure of Personal Information
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We have put in place appropriate physical, organizational, and technical controls to maintain the confidentiality, integrity, and availability of your personal data.
The Terms and Conditions constitutes the entire agreement between you and LRA. If any provision of this Terms and Conditions is found to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect other provisions of this Terms and Conditions which shall remain in full force and effect. This Agreement shall be treated as if executed and performed in Quezon City, Philippines, and shall be governed by and construed in accordance with Philippine laws. Any suit or proceeding arising out of or relating to this Terms and Conditions shall be instituted in the appropriate court of Quezon City. All actions and controversies that may arise from the implementation of this Terms and Conditions shall be submitted to mediation and/or arbitration in accordance with the provisions of Republic Act No. 9285 otherwise known as the “Alternative Dispute Resolution Act of 2004”.